Privacy Policy
Privacy and Cookie Policy
This Privacy and Cookie Policy applies to information collected and processed via the website aq-perfume.com and the website's customer service channels. We place great importance on your privacy and therefore wish to inform you how your data is collected, used, shared, and stored.
This website is owned and operated by: Abdul Samad Anas Abdul Samad Al Qurashi, established under the laws of the Kingdom of Saudi Arabia. Your use of the website constitutes your agreement to the practices set forth in this Privacy and Cookie Policy and to the website's terms and conditions.
Please note that our Privacy and Cookie Policy is updated from time to time, and you are obligated to comply with the latest policy update published on our website; therefore, you should review the policy regularly to stay informed of the latest versions.
Information We May Collect
We (and authorized service providers) collect information you provide through our website or any of our customer service channels, including - but not limited to - via phone, email, personal shopping visits, or through the live chat feature (where available). We also collect information when you visit the website or from authorized third parties who share your information with us.
We may collect some of this information even if you are not a registered user or have not placed any orders, and it may include the following:
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Contact and Personal Data: such as name, address, phone number, email, billing and payment information, date of birth, gift recipient data, gender, nationality, and personal shopping preferences.
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Statistical Information: such as place of residence, URL used to access the site, browser type, device type, digital fingerprint, Internet Protocol (IP) address, domain type, pages visited, search terms, and items clicked.
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Transaction Information: including orders you have placed, products you have purchased, order dates and times, as well as incomplete orders, items in the cart, and special preferences.
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Information from Third Parties: such as shipping companies and payment service providers.
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Information from Surveys: whether online or offline, contests, or product registration.
Important Note: Your payment card data is collected solely for the purpose of completing transactions, and we do not store, sell, or rent it. Full card details are not available to our employees, and operations are managed through trusted and legally authorized partners to ensure data security. Your submission of third-party information is considered confirmation that you have obtained their prior consent.
Cookies
Our website uses "first-party" cookies and similar technologies, and we may use third-party files. We use five types:
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Website Functionality: to enable browsing and use of features such as the shopping cart.
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Analytical: to measure and analyze how customers use the website to improve the experience.
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Customer Preferences: to remember your choices (such as username or language) to facilitate future visits.
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Targeted and Advertising: to display relevant advertisements and measure campaign effectiveness.
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Third-Party Service Providers: to work with companies that help provide you with a faster, more secure experience and prevent fraud.
Your use of the website is considered consent to placing these files on your devices. You can delete them via browser settings, but this may hinder access to some website features.
How We Use Your Information
We may use your information for the following purposes:
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Processing and fulfilling orders or providing requested services.
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Verifying financial transactions and fraud detection.
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Assisting you with customer service inquiries.
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Managing your accounts and providing a personalized shopping experience.
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Analytical and statistical purposes and website improvement.
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Marketing and sending you newsletters (unless you decline to receive them).
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Protecting our rights and the safety of others, and for any purpose required by laws and regulations.
Contact Us and Unsubscribe
If you have any inquiries, you can contact us via:
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Toll-free number: [Please enter the number here]
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Email: business@aq-perfumes.com
You can choose to opt out of marketing communications upon initial registration, or unsubscribe later through the links in the messages or by contacting us directly. You also have the right to request correction of incorrect data.
Account Deletion
If you wish to delete your account from the store, please contact us through the channels mentioned above.
Security Measures to Protect Your Data
Information is stored on secure servers and transactions are encrypted using SSL technology. You are responsible for the confidentiality of your passwords. Although we implement the latest authentication and encryption technologies, transmitting information over the internet is not absolutely secure, and you bear the responsibility for data transfer via the website. Your data may be transferred or stored inside or outside the Kingdom of Saudi Arabia, and we obligate all third parties to maintain data security and confidentiality.
Third-Party Websites
This policy does not apply to other websites to which our site may link. We are not responsible for the practices of those sites, so please read their privacy policies independently.